SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Girlish Mart (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://girlishmart.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Bella
T shirt is very beautiful. color והמידה suits. It's very fast.
Just wow! need to order another one, red but not available at the moment. amazing product as described. thanks store plus fast delivery
Good item. In Summer,BEST tops.
The blouse is ermosa I'm a little big but it's pretty
Very good fabric, exelent quality
Excellent quality, I had previously bought another one, I recommend 100%
Fast shipping! Shirt arrived size don't right, פתחתי סיכסוך after an hour, קבלתי return. Seller קשוב, giving answer fast.
I loved it very good quality is equal to the photo I recommend
The fabric is soft, but golimai synthetics, strongly electrified and sticks to the body even through the skirt. Everywhere the threads stick out, the quality of tailoring also leaves much to be desired, some where you have to change yourself. I ordered only because the style is interesting. At 52-54 the Russian size approached 3XL.
I loved it very pretty as in the photo a great finish thanks to the store
I received the parcel very quickly, thanks to the store, the goods correspond to the description, I'm very satisfied with the goods, the T-shirt is very beautiful, the fabric is pleasant, smooth, I advise this seller and this product
Very well received. Thank you❤
Lovely, elegant cloth blouse. I loved it.
Very good fabric, for summer, well made, good finish. I recommend the store and thank you.
Class!!!! I really liked it. And with the size guessed. On my 50 th XL/
Very beautiful blouse and colour matches to description. Thank you.
Great shirt. Light and soft material with a small amount of stretch. I bought a size small as the chart says bust =94cm and I am 90cm however the shirt was a little tight and a medium would have been much better. I still like the shirt and have received a few good compliments. If I order another one I will get a bigger size. I didn’t communicate with the store as there was no need to. The shirt is exactly as pictured and arrived very quickly, within a few weeks. I am happy with the purchase and recommend it to others.
Very well received according to the description I am happy
Good blouse, bright. Threads stick out in front, but I think I'll right it. Shipping fast.