SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Girlish Mart (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://girlishmart.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Super! On the growth of 173 and OB 90 х65х94 size M came up perfectly
A little big, but look cool brand
It's hard to dress and remove, and so norms.
Nice!
The combez is super, but the Pope is difficult to get into a narrow cut, but not critical.
excelente
Fast shipping, arrived in a short time, nice and beautiful jumpsuit
I ordered up to be baggy but it’s was huge. I’ve taken it in but just know it’s already very baggy.
Pleasant in quality, approached the size, 3 buttons-it's good to put on
Valt retail
Regrettable that three knots sit on it, I'll be there thereby not in with my hips. Bear normal M/L and have XL ordered, falls so small
I really like it! Fabric is something like coarse calico. Maybe Len, I do not understand yet, but it looks cool. Transparent, it is necessary to wear under Body underwear. Another entrance to the overalls is not of the most convenient. First the hips take turns, then the chest on one, then the shoulders...) Anyway, we need to get in. Take a larger size.
As in the picture slightly translucent
Great value , speedy delivery, very happy to wear this to work in as a beautician & massage therapist
this quality is very good but the opening is not wide enough
loved the romper just too small for me gave it away as a gift ordered a large and it should have been and xtra large. i am 5'7" and weigh 160
Cotton, the quality is good but dressed, especially with a large breast size is impossible
Overalls cotton. Quality of sewing norms. I missed the size. I took XL, it turned out to be great. On my parameters Og. 95/OT. 78/OB. 103. Normally would be and L. And dressing it is really problematic, very small incision.
just as picture