SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Girlish Mart (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://girlishmart.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A wonderful blouse, natural fabric, fairly dense, corresponds to a dimensional grid. Goods satisfied
Just like in the picture. I already have two and they're super comfortable. The one with flowers is fatter.
Article arrived in France in 10 days. Fabric a little transparent but a flesh-colored underwear and it passes Taken in size M and it is perfect
Ткань плотнее, чем ожидалось, но сделано очень качественно. Доставка за 11 дней в Самару
Cute blouse. Thank you. Comfortable material for summer. Easily feathers up and does not require ironing. Recommend.
Order the size you normally wear I have ordered Cl and I am left perfect loose but well in the armpits. A very good thing is that it's long that allows you to put it in your pants and looks elegant
It is beautiful, the perfect fine fabric for summer
Shipping very fast! Finite but very pretty fabric! The size is a little big! But that has a solution!
The blouse is very pretty. The fabric is fresh cotton, same as the photo. I recommend it. And it arrived in an exact week.
Super happy, I took it to work and I'm gonna ask for more
Beautiful, as described, thank you very much
He arrived soon and little wrinkled. The fabric is thicker than you see in one color. I really like the cheerful colorful. I recommend it
נייס. T-shirt very beautiful but clear. Scale s very large.
Blouse beautiful, but size over size... As for M. Material delicate. recommend. Shipping only 15 days
I absolutely love it!!! good shape, excellent quality. 100% recommended. Elegant for every day, office, shopping or a dinner. I have ordered in more colors. summer is here!
It's just as it shows, very pretty. Shipping has been very fast
. Excellent quality of goods. Everything corresponds to the store's grid. On the parameters 100-78-102, height 166 cm size L perfectly approached. The length of course is, but it does not confuse me. Material 100% cotton. Delivery 14 days to Russia. I am very pleased and recommend for everything. I bought for 783₽.
Доставка до Красноярска 22 дня (такая быстрая из-за совмещения одновременных покупок). Качество пошива на высоте, не ожидала. См. фото швов с лицевой и изнанки. Взяла размер s на 44р. Как раз, но хотелось бы более свободную. Ширина блузы под мышками 48см, в талии 46см, в бедрах 56см. Имеется небольшой запах. Постирала, немного линяет. Цвет более чернильный, чем на фото, нет такого стального синего цвета. Хотела взять хаки, но по отзывам он бежевый. Поглажу, дополню отзыв
nice.I am size 38) M and ordered an L size. it is a bit bigger than expected but I guess it will get smaller when washed for the first time, but it is Ok
like on the photo, just a little bit more transparent. quality ok, written 100% cotton